We were in a difficult situation with bed bugs coming from our neighbors house into our home. It was causing emotional distress and bad allergic reactions from bites. We looked into a No of companies but Malum stood out due to their feedback. Joe visited very soon after 1st phone call and this was the first time a company properly checked our home / furniture before quoting us - which made us feel confident. They did 3 treatments over a No of weeks including treating furniture. Couldn't recommend more. Always willing to answer my questions by email and didn't take money before the work.
Knowledgeable, friendly and very helpful service. Removed the large nest and provided some good advise. Thanks.
He turned up on time, was polite and tidy, all four visits were included in the agreed price, problem sorted!
Wasp nest removed very quickly and Joe left the area very tidy. Would definitely recommend
Very friendly, very informative, excellent.
Excellent job and great guys.
Very quickly responded to our initial contact. Very clear on what he planned to do and the cost. He was very thorough, even making an additional visit to ensure the rats were definitely gone. Polite, professional and friendly at all times.
Very professional and friendly service ,good communication.
Highly recommend Joe he is very knowledgeable and conducted a thorough search of our property to see where the rats were coming in. His attention to detail and politeness was great and suggested multiple options for us to consider explaining the pros and cons of all options. Joe even came back well into the evening to fit one of the option into our drain this sort of service is rarely found today and to say he went the extra mile for us is an understatement.
Came and gave a good idea of what needed doing.